Thomas & Betts Powerline
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FALL/WINTER 2011

exceed

These 10 Guiding Principles provide the foundation for our culture and define what we value as a company. They also serve as a checklist for how we act and behave in the workplace. By working together to bring these principles to life, we will continue to deliver consistent, superior performance in everything we do.

1
We Treat Each Other With Respect.
We act professionally at all times, and acknowledge and seek differences of opinion.
2
We Understand Customers' Needs.
We listen to our customers, act on their input and strive to exceed their expectations in all we do.
3
We Are Committed to Operational Excellence.
We hold ourselves to the highest standards and strive to be the benchmark by which others are judged.
4
We Are Committed to Continuous Improvement.
We constantly raise the bar for ourselves to deliver better products, better results and increased customer and employee satisfaction.
5
We Treat Customers and Suppliers Like Partners.
We recognize that our success is dependent upon the success of our customers and support of our suppliers.
6
We Adhere to Sound Financial Strategies.
We set clear, measurable goals and follow through on our commitments.
7
We Value Creativity and Innovation.
We strive to be a leader in introducing innovative new products that deliver the highest quality at the best price.
8
We Are Passionate About Winning.
We compete intensely to win but conduct ourselves with uncompromising integrity at all times.
9
We Support Risk But Never Recklessness.
We are not afraid to challenge the status quo but employ fact-based decision making in all we do.
10
We Encourage Trust and Open Communication.
We share information willingly and don't avoid tough issues. We are accessible and available to listen to, and learn from, others.